Delivery Manager in Drug Development

Job Description

About Appsilon
Appsilon is an ambitious and fast-growing software house and consultancy specializing in actions support systems and machine learning with Fortune 500 clients across the globe. We are a unique company inspired by a mission to improve our society and environment.
We are a global leader in R and Shiny, which are used by companies of all sizes to build data applications. When companies run into difficult problems or want to initiate large-scale enterprise projects, they come to Appsilon.
Before you apply, please read our code of conduct.
Why do we need you?
We’re looking for a talented (Senior) Delivery Manager to lead impactful projects. This is your opportunity if you’re a skilled professional passionate about project success.
You will be responsible for leading the successful delivery of data-intensive projects for Pharma and BioTech clients, with a special focus on clinical trials. You will ensure seamless collaboration, drive measurable value for clients, maintain high employee satisfaction within the team, and contribute to Appsilon’s growth and business success.
Apply now to become a part of our dynamic team!
Why Appsilon is a good place for you:
We offer competitive compensation and extensive human-first, people-focused benefits, prioritizing your personal and financial well-being
Join our amazing multicultural team, ready to support and collaborate with you
Enjoy a remote work environment with an open and kind internal culture focused on learning and experimentation
Supportive culture – there will be an essential responsibility on you, but there will be a team to support you
Fortune 500 clients such as Warner Bros, Johnson & Johnson, Merck, Genmab, and more
You will have a real impact on the work of the Delivery Team – we are open to your ideas
You will have a real impact on the work of the entire company
You will have the possibility to travel to clients all over the world
In addition, we offer:
Up to 25000 PLN or 5700 USD + VAT on B2B
26 days of paid holidays + an equivalent of public holidays in Poland, est. 11 days in 2025
+5% of salary in Professional Development Budget to spend on activities that help you grow
33 days (paid 80%) per year on B2B when on a sick leave
4 paid days per year to be used for training/conferences, events, or workshops
Remote work-first working culture with flexible working hours to adjust to your family life
Private health care insurance for you and your family
Life insurance for you and your family
FitProfit or FitSport membership card (in Poland)
AskHenry – a personal assistant, works great in large Polish cities, elsewhere limited to online support
We will provide you with a MacBook and additional accessories for your computer to make your work even more efficient and comfortable
Your Responsibilities:
You will oversee data-intensive projects in Pharma and BioTech, focusing on clinical trials. You will ensure client success, team satisfaction, and Appsilon’s growth.
Guiding Customers during the project
Advising on the release process
Advising how to achieve impact
Challenging Customer plans to find the optimal approach
Escalating risks on time
Ensuring Customer satisfaction
Superpleasing – exceeding client expectations by delivering exceptional service beyond the agreed scope.
Having a deep understanding of Customer goals within the project, we are working on
Understanding how Customer measures the business impact of the project
Providing Customers with the best service experience
Building strong relationships with the Customer
Ensuring that a Customer has confidence that you understand their business needs
Building long-term relationships and trust by surprising clients with added value, proactive insights, and personalized attention.
Being able to discuss and address specific technical issues
Sharing your prior experience in the clinical trials area
Having regular meetings with client and discuss their challenges
Visiting clients on-site
Projects Continuity
Ensuring that Customer is thriving thanks to our project and wants to continue working together
Developing a perfect understanding of the customer organization and decision-making progress
Direct Management
You will be a direct manager of a number of individual contributors and less senior delivery managers
Providing career support and finding opportunities to grow
Identifying growing talents and underperformers and acting on it in a timely manner.
Project/Product Management
If there is a need, you will take over the role of a Project/Product Manager who works hands-on in the project, by managing the backlog, handling communication with the customer, clarifying requirements and supporting software engineers.
Requirements:
At least 4 years of experience in a similar role or at the top tier consultancy (BCG, Bain, AT Kerney, McKinsey)
Domain knowledge, meeting at least 3 of the following:
-Good understanding of fundamental concepts in molecular biology and bioinformatics:
-Familiarity with software and tools used for data analysis in clinical trials
-Familiarity with clinical trials data standards (CDISC)
-Familiarity with data flow in research and clinical trials and how data is generated, processed, and visualized.
-Extra point for hands-on experience with the project
-Proven track record of successfully delivered projects for Pharma/BioTech
Proven track record of successfully delivered projects
Project/product management experience (Product Owner, Project Leader, Project Manager, Project Coordinator roles)
Experience with client relationship management/sales
Understanding of modern web development process
Experience in mentoring other people (not necessarily software engineers)
You’re okay with traveling to clients (2-3 times per year)
Experienced in remote work, likes remote-first working culture
English C1 (close to native speaker)
Communication is your strong point. You like and know how to talk to people, but you also know how to listen effectively and remember information. You are characterized by openness, patience, emotional intelligence, and high personal culture.
Proactive, driven personality, striving for continuous improvement of your performance
Your time zone makes working with European and American clients possible.
Within 3 months, you will:
Manage the delivery of 1 project for Customers developed by teams of 2-3 engineers
You will be learning the way we work by:
-Participating in the Talent Forge activities (workshops, training, talks)
– Onboarding trainingsMentorship from the Senior Executives
Manage 3-4 individual contributors (team members or contractors)
You will be learning the way we support software engineers as managers by:
-Participating in the weekly manager’s meetings to share ideas, challenges, and solutions
Within 6 months, you will:
Manage the delivery of 1-3 projects for Customers (depending on their sizes)
Manage up to 10 individual contributors
Contribute to the internal initiatives that make our system work, for example:
-Performance reviews
-Onboarding App Sprints
Still getting mentorship and growing – training through the Personal Development Budget, 1-1s with the Director of Delivery, Head of Engineering, and Senior Delivery Managers.
What can you expect during the recruitment process?
Screening call with Recruiter
Recruitment Task
Interview with Hiring Managers
Offer
Appsilon is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
Does this sound like a great opportunity for you? Use the Apply button below!