2024-7283_Operations Analyst

Job Description

Company Description
AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.
Job Description
The Operations Analyst s responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.
audit our customers who we have sold GL policies to in the past. The work required is to reach out to:
Reach out to those customers via email. A list can be provided.
Track and log expenses. It may be as simple as keeping the answers in a spreadsheet
Report on the progress
Send follow-up reminders
Prepare and issue documents and reports accurately, as per specifications
Interact with team and customers as required to complete deliverables
Communicate issues or queries on a timely basis to ensure quick resolution
Assist with troubleshooting and improving processes, as needed
Qualifications
Strong verbal/written communication with fluency in the English language
Strong analytical and problem solving ability
Detail and quality minded
Collaborative and team-oriented with ability to execute within an international team
Superior knowledge of Excel and Word
Excellent communication and interpersonal skills
Flexible with changing requirements and ability to learn new processes quickly
Technical Skills Proficiency Level Required (R) /Optional (O)
Microsoft Excel & Word 2 R
Microsoft Office Suite 2 R
Additional Information
B.S. Degree in Computer Science, Information Technology Data Analytics or equivalent
Project Management experience preferred