Revenue Management Analyst

Job Description

Job Title

Revenue Management Analyst
Summary:

This role ensures accurate billing processes and effective contract implementation to safeguard and maximize company revenues. You will drive billing and contract fulfilment transformations, support new initiatives, and implement process improvements. Key responsibilities include managing customer queries, producing analytics and KPI reporting, collaborating with business partners, and ensuring timely execution of transformation plans. Additionally, you’ll oversee small project statuses, maintain process documentation, support audits, and enhance compliance with internal control frameworks. This position is pivotal in improving revenue management KPIs and fostering efficient, high-quality processes.

In this role you will:

Deliver on a monthly basis our RMC activities at the level of quality defined in our KPIs (CF deadlines met and activity performed, Billing and Revenue Correctness).
Develop and foster relationships with the customer with end-to-end accountability, being the main point of contact for customers and internal partners, to improve customer satisfaction.
Minimize revenue leakage.
Continuous Improvement:

Contribute to identifying new ways of working with the aim of gaining efficiencies and improving KPIs and service quality. Foster a culture of progress, growth, and innovation. Spread best practices.
Contribute significantly to the transformation of contract fulfillment and billing processes, supporting the implementation of new initiatives and ensuring quality control.
The ideal candidate will be open to supporting various projects across the team, embracing flexibility and collaboration across various functions, while focusing on reducing manual activities, increasing automation, and improving overall efficiency.
Adopt a proactive approach to change management, adapting to evolving ways of working and supporting the team in navigating transitions smoothly.
Reporting:

Maintenance and improvement/automation of standard customer reports, ad hoc reports, Month End Reports, and analysis.
About the ideal candidate:

University Degree in Business Administration
2 years of experience in financial and/or administrative fields in a multinational company.
Good knowledge of Financial Principle, Order-to-Cash, Invoice cycle, and Billing.
You will be responsible for documenting knowledge and supporting the development of a knowledge management repository to streamline processes
Experience managing projects within a finance department is beneficial for this role.
Knowledge of Amadeus Business and processes is beneficial.
Effective communication, influencing, and people coordination capabilities.
Very good level of English. Spanish proficiency is beneficial.
Strategic thinking and innovative mindset.
SAP S4 HANA knowledge is beneficial.
Specific knowledge of Power BI, Advanced Excel, and PowerPoint.
Demonstrated experience in customer service and stakeholder management.
Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.