Privacy Policy

Effective Date: November 30, 2020

At Remlance, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website (www.remlance.com) or use our services. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide better services, improve our platform, and fulfill your needs. The types of information we collect include:

A. Information You Provide Directly

• Account Information: Name, email address, phone number, and password during account registration.
• Profile Information: Resume/CV details, job preferences, and professional history when creating or updating your profile.
• Payment Information: Billing address, payment method, and transaction details for premium services.

B. Automatically Collected Information

When you visit our website or use our services, we automatically collect:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on pages, clicks, and search history on our platform.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to personalize your experience and analyze website performance.

C. Information from Third Parties

We may receive information about you from:

• Social media platforms when you use third-party login features (e.g., LinkedIn or Google).
• Employers posting jobs, such as feedback on your applications or interviews.

2. How We Use Your Information

We use your information to:

1. Provide and Improve Services:
   • Facilitate job matching and tailored job alerts.
   • Enable resume-building and job application services.
2. Personalize Your Experience:
   • Show jobs and content based on your preferences.
   • Recommend services and jobs aligned with your interests.
3. Process Payments:
   • Manage billing and transactions for premium services.
4. Communicate with You:
   • Send job alerts, updates, promotional offers, and responses to your inquiries.
5. Ensure Security:
   • Detect, prevent, and address fraud, security breaches, or illegal activities.

3. How We Share Your Information

We only share your personal information in the following circumstances:

1. With Employers:
   • When you apply for jobs, your profile, resume, and any additional information you provide may be shared with potential employers.
2. Service Providers:
   • We work with third-party vendors (e.g., payment processors, hosting providers) who perform services on our behalf.
3. Legal Obligations:
   • If required by law, we may disclose information to comply with legal processes, enforce our terms, or protect the rights and safety of Remlance and its users.
4. Aggregated Data:
   • Non-personally identifiable data may be shared for research, analytics, or marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience, including:

• Essential Cookies: For website functionality (e.g., login).
• Analytics Cookies: To track user activity and improve performance (e.g., Google Analytics).
• Marketing Cookies: To show personalized ads.

You can control cookie preferences through your browser settings.

5. Your Rights

As a user, you have the right to:

• Correct Your Information: Update inaccurate or incomplete information in your account.
• Delete Your Information: Request the removal of your data, subject to legal or contractual obligations.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
• Data Portability: Receive your data in a portable format for transfer to another service.

To exercise these rights, contact us at support@remlance.com.

6. Data Security

We take appropriate measures to safeguard your information, including:

• Encryption of sensitive data (e.g., payment details).
• Regular security audits and updates.
• Restricted access to personal data based on roles and responsibilities.

Despite our efforts, no system is completely secure, and we cannot guarantee absolute data security.

7. Data Retention

We retain your data as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our policies. Upon account deletion, your data will be removed or anonymized, except where retention is required by law.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before sharing personal data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our services signifies acceptance of the updated terms.

10. Contact Us

For questions, concerns, or requests regarding your privacy, please contact us at:

• Email: support@remlance.com